The Department of Employment and Labour is inviting applications for 141 UI Claims Officer vacancies across various Labour Centres and Satellite Offices in the Western Cape. If you have a Grade 12 certificate and are looking to start a career in public service, this is an excellent opportunity to join government and gain valuable administrative experience.
Closing Date: 27 February 2026
Salary: R269 499 per annum
Available UI Claims Officer Vacancies by Location
Labour Centres
- Beaufort West – Ref No: HR4/4/10/637 (13 Posts)
- Cape Town – Ref No: HR4/4/10/638 (12 Posts)
- George – Ref No: HR4/4/10/641 (10 Posts)
- Knysna – Ref No: HR4/4/10/642 (12 Posts)
- Mitchells Plain – Ref No: HR4/4/10/644 (9 Posts)
- Mossel Bay – Ref No: HR4/4/10/646 (13 Posts)
- Oudtshoorn – Ref No: HR4/4/10/647 (9 Posts)
- Vredenburg – Ref No: HR4/4/10/648 (18 Posts)
Satellite Offices
- Atlantis – Ref No: HR4/4/10/639 (5 Posts)
- Athlone – Ref No: HR4/4/10/640 (11 Posts)
- Plettenberg Bay – Ref No: HR4/4/10/643 (12 Posts)
- Nyanga – Ref No: HR4/4/10/645 (12 Posts)
- Vredendal – Ref No: HR4/4/10/649 (10 Posts)
Minimum Requirements
To qualify for the UI Claims Officer position, applicants must have:
- Grade 12 / Senior Certificate
- 0–6 months working experience (entry-level applicants welcome)
Knowledge of:
- Unemployment Insurance Act
- Unemployment Insurance Contributions Act
- Public Service Act & Public Service Regulations
- Batho Pele Principles
- Departmental policies and procedures
- Customer care principles
Required Skills:
- Verbal and written communication
- Active listening
- Computer literacy
- Customer service and relations
- Decision-making ability
Key Responsibilities
As a UI Claims Officer, your duties will include:
- Receiving and assessing Unemployment Insurance (UI) claims according to Standard Operating Procedures (SOP)
- Registering employers and verifying employee declarations
- Processing and executing approved claim payments within set timeframes
- Responding to enquiries regarding processed claims
- Performing administrative support duties within the section
This role plays a critical part in supporting unemployed individuals through efficient and accurate claims processing.
Enquiries
For job-related enquiries, contact the relevant Labour Centre:
- Beaufort West – Ms V Theron: (023) 285 0981
- George – Mr M Charles: (044) 801 1223
- Knysna/Plettenberg Bay – Ms C Windwaai: (044) 302 6800
- Mitchells Plain/Nyanga – Mr F Creighton: (021) 065 4990
- Mossel Bay – Mr C Minnies: (044) 285 0260
- Oudtshoorn – Ms A Van Wyk: (044) 285 1340
- Vredenburg/Vredendal – Ms J Le Fleur: (022) 065 0815
How to Apply
By Post or Hand Delivery:
Submit applications to:
Chief Director: Provincial Operations
PO Box 872, Cape Town, 8000
Or hand deliver to:
Department of Employment and Labour
No. 9 Long Street, Cnr Riebeeck and Long Street, Cape Town
Online Applications (Email by Location):
- Beaufort West: WCJobs-BEA@LABOUR.gov.za
- Cape Town: WCJobs-CTN@LABOUR.gov.za
- Atlantis: WCJobs-ATL@LABOUR.gov.za
- Athlone: WCJobs-ATH@LABOUR.gov.za
- George: WCJobs-GRG@LABOR.gov.za
- Knysna: WCJobs-KNS@LABOUR.gov.za
- Plettenberg Bay: WCJobs-PLE@LABOUR.gov.za
- Mitchells Plain: WCJobs-MP@LABOUR.gov.za
- Nyanga: WCJobs-NYG@LABOUR.gov.za
- Mossel Bay: WCJobs-MBY@LABOUR.gov.za
- Oudtshoorn: WCJobs-OUD@LABOUR.gov.za
- Vredenburg/Vredendal: WCJobs-VRD@LABOUR.gov.za
- Somerset West: WCJobs-SW@LABOUR.gov.za
Attention: Sub-directorate: Human Resources Management, Western Cape
Why Apply for the UI Claims Officer Job?
- Competitive government salary (R269 499 per year)
- Entry-level opportunity in public service
- Career growth within the Department of Employment and Labour
- Opportunity to make a real impact in unemployment support services
Closing Date: 27 February 2026. Interested candidates are encouraged to apply before the deadline. Late applications will not be considered.
