CityMall in Dar es Salaam, Tanzania, is inviting applications from qualified and interested candidates for several employment opportunities across its security, cleaning, and children’s indoor playground operations. The recruitment covers four job categories, offering opportunities for candidates with different levels of experience in security services, cleaning, customer service, recreation, and operations management.
The advertised vacancies include three Security Staff positions, four Cleaning Staff positions, a Kids Indoor Playground Supervisor, and a Kids Indoor Playground Manager. Applicants should review the requirements for their preferred role and submit their CVs and relevant certificates by email.
Why Work at CityMall?
Working at CityMall offers an opportunity to contribute to the daily operations of a busy shopping and recreational environment in Dar es Salaam. Employees play an important role in maintaining a clean and secure mall, supporting visitors, and ensuring children and families enjoy a safe and welcoming experience.
The available positions provide opportunities for candidates interested in security, facility cleanliness, playground supervision, and operational leadership. Applicants should be prepared to work shifts, including weekends and public holidays.
CityMall Vacancies 2026 Overview
- Employer: CityMall
- Location: Dar es Salaam, Tanzania
- Workplace: CityMall
- Available Positions: Security Staff, Cleaning Staff, Kids Indoor Playground Supervisor, and Kids Indoor Playground Manager
- Total Number of Posts: 9
- Application Method: Email
- Application Email: hr@citymall.co.tz
- Application Deadline: Not specified in the announcement
- Work Schedule: Shift work, weekends, and public holidays
1. Security Staff – 3 Posts
CityMall is recruiting three Security Staff members to help maintain safety and security throughout the shopping mall. Successful applicants will support access control, monitor public areas, and help protect customers and property.
Duties and Responsibilities
The Security Staff will be responsible for:
- Patrolling the mall and monitoring designated areas.
- Controlling access to the premises and managing parking areas.
- Protecting customers, visitors, and property.
- Observing and reporting suspicious activities or security incidents.
- Supporting a safe and orderly environment for mall visitors.
Qualifications and Requirements
Applicants should meet the following requirements:
- Secondary education.
- Previous experience in security work.
- Alertness, discipline, and a responsible attitude.
- Ability to communicate clearly in Swahili.
- Security training is an added advantage.
The announcement encourages male applicants for this position. Candidates should be prepared to work shifts, including weekends and public holidays.
2. Cleaning Staff – 4 Posts
CityMall is seeking four Cleaning Staff members to maintain hygiene and cleanliness across the mall’s public facilities. The role is important in ensuring that customers, employees, and other visitors use clean and well-maintained spaces.
Duties and Responsibilities
Successful applicants will be expected to:
- Clean toilets and other public areas.
- Collect and manage waste appropriately.
- Follow established hygiene procedures.
- Handle cleaning chemicals safely and according to applicable procedures.
- Maintain cleanliness and pay attention to detail when performing assigned duties.
Qualifications and Requirements
Applicants should possess:
- Basic literacy skills.
- Good attention to detail.
- Reliability and the ability to carry out cleaning duties.
- Previous cleaning experience, which is preferred.
Candidates should demonstrate a willingness to maintain high standards of hygiene and work responsibly in a busy public environment.
3. Kids Indoor Playground Supervisor
CityMall is recruiting a Kids Indoor Playground Supervisor to oversee daily shifts and support the safe and efficient operation of its children’s recreational facility.
This role is suitable for a mature male or female applicant with experience in recreation, hospitality, childcare, or a related operational environment.
Duties and Responsibilities
The successful candidate will be responsible for:
- Leading daily shifts and coordinating playground activities.
- Enforcing child safety procedures.
- Checking playground equipment and reporting safety concerns.
- Controlling paid admissions and operating the point-of-sale (POS) system.
- Assisting parents and responding to customer needs.
- Supporting the smooth running of daily playground operations.
Qualifications and Requirements
Applicants should have:
- At least two years of experience in recreation, hospitality, childcare, or a related field.
- Team-leading skills.
- Experience or skills in operating a POS system.
- Strong awareness of child safety and customer service.
- First-aid training, which is preferred.
Candidates should demonstrate maturity, responsibility, and the ability to support children and families while managing daily operational activities.
4. Kids Indoor Playground Manager
CityMall is also seeking a Kids Indoor Playground Manager to oversee staff, safety, customer service, revenue management, and the overall performance of the indoor playground.
This position is intended for a mature male or female applicant with relevant operational experience and the ability to lead a team effectively.
Duties and Responsibilities
The Playground Manager will be expected to:
- Manage playground staff and daily operations.
- Maintain child safety standards and service quality.
- Reconcile revenue and support accurate financial records.
- Coordinate children’s parties and related activities.
- Monitor operational targets and overall performance.
- Oversee repairs and report maintenance requirements.
- Support a positive customer experience for children and their parents.
Qualifications and Requirements
Applicants should possess:
- A relevant diploma or equivalent experience.
- At least three years of experience in operations.
- Previous team leadership experience.
- Strong reporting skills.
- Good customer service and communication abilities.
Candidates with experience managing recreational facilities, hospitality operations, children’s activities, or similar customer-facing services may find this role relevant to their background.
How to Apply for CityMall Jobs in Dar es Salaam
Interested and qualified candidates should submit their applications by email.
Follow these steps:
- Prepare an updated CV highlighting your qualifications, relevant work experience, and skills.
- Attach relevant certificates and supporting documents.
- Send your application to hr@citymall.co.tz.
- Clearly state the position you are applying for in the email subject line.
For example, applicants can use subject lines such as:
- Security Staff
- Cleaning Staff
- Kids Indoor Playground Supervisor
- Kids Indoor Playground Manager
Applicants should ensure that their CVs reflect the specific requirements of their preferred positions.
Physical Address
CityMall Main Office
4th Floor, Corner of Bibi Titi and Morogoro Roads
Opposite Kisutu Market
Dar es Salaam, Tanzania
Important: The vacancy announcement does not specify a closing date. Interested candidates should contact the employer if they need clarification about the recruitment timeline.
Important Working Conditions
All advertised positions require employees to work shifts, including weekends and public holidays. Applicants should consider this requirement before submitting their applications.
The announcement specifically encourages male applicants for the Security Staff positions. For the Kids Indoor Playground Supervisor and Manager positions, mature male or female candidates are invited to apply.
Tips to Strengthen Your Application
To improve your chances of being considered for a CityMall vacancy, follow these recommendations:
- Apply for a suitable position: Match your experience and qualifications to the specific role.
- Highlight relevant experience: Emphasise security work, cleaning, hospitality, childcare, POS operations, or team management, depending on the vacancy.
- Prepare a clear CV: Include your education, work history, relevant skills, and contact details.
- Attach supporting certificates: Include the relevant certificates requested in the announcement.
- Use the correct email subject: Clearly state the job title so the employer can identify your application.
- Demonstrate reliability: Highlight punctuality, professionalism, customer service, teamwork, and responsibility where relevant.
- Consider the shift requirements: Ensure you can accommodate work on weekends and public holidays.
Conclusion
CityMall Tanzania has announced nine vacancies across security, cleaning, and indoor playground operations in Dar es Salaam. The opportunities include three Security Staff posts, four Cleaning Staff posts, one Kids Indoor Playground Supervisor post, and one Kids Indoor Playground Manager post.
Candidates with the relevant qualifications and experience are encouraged to submit their CVs and supporting certificates to hr@citymall.co.tz. Remember to state your preferred position in the email subject line and be prepared to work shifts, weekends, and public holidays.
