Twenty4 Company is inviting applications from qualified and experienced candidates for the position of Client Service and Sales Officer in Dar es Salaam, Tanzania. This full-time opportunity is suitable for professionals with experience in sales, customer service, client relationship management, and business development.
The successful candidate will be responsible for attracting new clients, achieving sales targets, managing customer relationships, and coordinating printing orders from the initial enquiry to final delivery. Applicants should have strong communication skills, attention to detail, and the ability to deliver excellent customer service while supporting the company’s sales growth.
Why Work at Twenty4 Company?
The Client Service and Sales Officer position offers an opportunity to develop expertise in sales, customer relations, and printing service coordination. The role combines business development with practical order management, allowing the successful candidate to work closely with clients and internal teams responsible for design, production, finishing, and delivery.
This opportunity is particularly suitable for candidates who enjoy engaging with customers, negotiating sales, coordinating projects, and building long-term business relationships.
Twenty4 Company Vacancies 2026 Overview
| Job Detail | Information |
|---|---|
| Position | Client Service and Sales Officer |
| Employer | Twenty4 Company |
| Location | Dar es Salaam, Tanzania |
| Job Type | Full-time |
| Experience | Minimum 2 years in sales or customer service |
| Education | Diploma or degree in Business, Marketing, or a related field is an advantage |
| Salary | Negotiable |
| Application Deadline | 2 November 2026 |
Client Service and Sales Officer: Key Responsibilities
The Client Service and Sales Officer will manage the sales process while ensuring that customer orders are handled accurately and delivered according to agreed requirements.
Key responsibilities include:
- Identifying and approaching prospective clients, understanding their needs, presenting suitable services, and converting prospects into customers.
- Preparing accurate quotations, negotiating within approved terms, and following up with clients to close sales.
- Recording printing job specifications, including quantities, sizes, paper or material types, colours, finishing requirements, budgets, and delivery deadlines.
- Obtaining and documenting client approval for artwork, proofs, pricing, and specifications before production begins.
- Coordinating with design, production, finishing, and delivery teams while keeping clients updated on order progress and timelines.
- Inspecting completed work to ensure it meets approved quality, quantity, and finishing specifications before dispatch.
- Responding to customer calls and messages, resolving complaints professionally, and escalating issues when necessary.
- Maintaining organised records of quotations, job files, purchase orders, invoices, and delivery notes.
- Following up on customer payments in coordination with the Accounts team.
- Tracking prospects, conversion rates, and sales performance using Microsoft Excel.
- Identifying sales performance gaps and taking appropriate action to improve results.
Qualifications and Requirements
Candidates interested in this position should meet the following requirements:
- At least two years of experience in sales or customer service. Experience in the printing industry is an added advantage.
- A diploma or degree in Business, Marketing, or a related field is an advantage.
- Fluency in both English and Swahili.
- Strong communication and client relationship management skills.
- Proficiency in Microsoft Excel and Microsoft Word.
- Excellent record-keeping and reporting skills.
- A results-driven attitude, persuasive communication, and motivation to achieve sales targets.
- Strong organisational skills, attention to detail, and consistent follow-up.
- Ability to write tenders and prepare bid submissions is an added advantage.
Applicants should demonstrate that they can manage multiple customer orders, communicate effectively with internal teams, and maintain accuracy throughout the sales and delivery process.
How to Apply for Twenty4 Company Vacancies 2026
Interested and qualified candidates should submit their CV and a brief cover letter by email to:
Email: assistant@twenty4web.com
Use the following email subject line:
Client Service and Sales Officer – [Your Name]
Replace [Your Name] with your actual name when preparing the email subject.
Before submitting your application, ensure that your CV highlights relevant sales or customer service experience, communication skills, Microsoft Office proficiency, and any experience coordinating printing orders or preparing tenders.
The application deadline is 2 November 2026.
Tips to Strengthen Your Application
To improve your chances of being shortlisted, prepare an application that clearly demonstrates your suitability for the position.
- Highlight sales achievements. Include examples of meeting sales targets, acquiring new clients, retaining customers, or increasing business revenue where applicable.
- Demonstrate customer service experience. Explain how you have handled customer enquiries, resolved complaints, and maintained professional relationships.
- Show attention to detail. Highlight experience managing quotations, order specifications, invoices, delivery documents, or other important records.
- Emphasise communication skills. Since the role requires fluency in English and Swahili, demonstrate your ability to communicate effectively with different customers and teams.
- Include relevant technical skills. Clearly state your proficiency in Microsoft Excel and Word, particularly if you have used spreadsheets to track leads, sales, or customer information.
- Mention additional advantages. If you have printing industry experience or experience preparing tenders and bid submissions, make these skills visible in your CV.
- Follow the application instructions. Attach both the CV and brief cover letter and use the specified email subject line.
Conclusion
The Client Service and Sales Officer vacancy at Twenty4 Company offers an opportunity for sales and customer service professionals to contribute to business growth while managing client relationships and printing orders in Dar es Salaam.
Candidates with at least two years of relevant experience, strong communication skills in English and Swahili, and the ability to manage sales activities and customer requirements are encouraged to apply. Submit your CV and brief cover letter to assistant@twenty4web.com before 2 November 2026.
