AXIAN Digibank & Fintech is seeking qualified and commercially focused professionals for the position of Commercial Key Account Associates in Dar es Salaam. The role is designed for candidates with experience in key account management, business development, or commercial sales who can manage client relationships, monitor account performance, analyse commercial data, and support business growth.
Job Title: Commercial Key Account Associates
Company: AXIAN Digibank & Fintech
Location: Dar es Salaam, Tanzania
Job Type: Full-Time
Experience: 2–3 Years
Education: Bachelor’s Degree
About the Role
The Commercial Key Account Associates will support the management and development of important customer accounts while ensuring that commercial activities are properly coordinated and aligned with company policies and objectives.
The successful candidates will combine account management, data analysis, client engagement, reporting, and commercial planning skills to help improve account performance and strengthen business relationships.
Key Responsibilities
The Commercial Key Account Associates will be responsible for:
- Translating commercial policies, client agreements, and internal processes into practical account management procedures.
- Monitoring key account activities and analysing sales and performance data.
- Sharing commercial insights with management and relevant internal teams.
- Conducting or coordinating client performance reviews and account audits.
- Ensuring account activities comply with company standards and established procedures.
- Developing and continuously improving account management procedures.
- Maintaining accurate client documentation, contracts, reports, and account information.
- Supporting account performance forecasting and monitoring client engagement metrics.
- Tracking commercial targets in coordination with sales and operations teams.
- Ensuring timely reporting of account activities and performance.
- Monitoring progress against agreed commercial targets.
- Developing an understanding of company operations and client businesses.
- Assessing the commercial impact of client activities across different departments.
- Supporting alignment between client account activities and the overall business strategy.
- Maintaining current knowledge of commercial policies, industry regulations, compliance requirements, and internal processes.
- Identifying and addressing client issues and commercial challenges.
- Supporting effective stakeholder engagement and client coordination.
Qualifications and Experience
Applicants should have:
- A minimum of a Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
- At least 2–3 years of work experience in key account management, business development, or commercial sales.
- Experience managing customer or commercial accounts.
- Knowledge of account management and client relationship practices.
- Understanding of contract management and basic commercial principles.
- Experience using office automation tools and CRM or ERP systems such as Excel, Salesforce, or SAP.
Skills and Competencies
The ideal candidate should demonstrate:
- Strong organisational skills and attention to detail.
- Ability to accurately manage key accounts and commercial information.
- Strong analytical and data interpretation skills.
- Ability to analyse sales performance, client performance, and market trends.
- Excellent oral and written communication skills.
- Strong client coordination and stakeholder engagement abilities.
- Proactive approach to problem-solving.
- Strong initiative and reliability.
- High level of integrity and professionalism.
- Ability to work effectively under pressure and meet tight deadlines.
- Strong teamwork skills.
- Fluency in written and spoken English.
Who Can Apply
This opportunity is suitable for professionals with a background in sales, marketing, business administration, account management, or business development who have practical experience managing commercial relationships and analysing account performance.
Candidates who are comfortable working with CRM or ERP systems and who can combine strong client-management abilities with analytical and reporting skills may be well suited to this position.
How to Apply
Interested and qualified candidates should submit their applications online through the AXIAN recruitment portal.
Apply Online: AXIAN Careers – Commercial Key Account Associates
Location: Dar es Salaam, Tanzania
Job Type: Full-Time
Final Thought
The Commercial Key Account Associates opportunity offers experienced sales and account management professionals the chance to contribute to client growth, commercial performance, and business development within a technology and financial services environment. Applicants who meet the required qualifications and experience should submit their applications through the recruitment portal.
