Afritrack is inviting qualified and customer-focused professionals to apply for the Customer Experience Manager position based in Dar es Salaam, Tanzania. The opportunity is suitable for professionals interested in customer service, relationship management, technology, and business operations within the Internet of Things (IoT) and telematics industry.
According to the vacancy information provided, the position is based in Dar es Salaam, offers a negotiable salary, and has an application deadline of 11 October 2026.
About Afritrack
Afritrack is an African technology company headquartered in Port Louis, Mauritius, with operations and subsidiaries in several African markets, including Tanzania. The company provides technology solutions designed to give organizations real-time visibility and actionable information about their operations.
Its solutions cover areas such as fleet management, agriculture, smart properties, telecommunications, asset monitoring, and other applications that use connected devices and data. In Tanzania, Afritrack has offices in both Dar es Salaam and Arusha.
Afritrack’s fleet management solutions, for example, provide real-time information on asset location and performance while helping organizations monitor fuel consumption, driver behaviour, routes, and other operational indicators.
Customer Experience Manager Job Vacancy at Afritrack
Position: Customer Experience Manager
Company: Afritrack
Location: Dar es Salaam, Tanzania
Salary: Negotiable
Application Deadline: 11 October 2026
The Customer Experience Manager position provides an opportunity for a professional to contribute to customer relationships and service delivery within a technology-driven business environment.
The role is particularly relevant to candidates who understand customer needs and can help organizations build strong, long-term relationships with clients while supporting effective use of technology-based products and services.
Role of the Customer Experience Manager
The detailed responsibilities for the current Customer Experience Manager vacancy were not included in the vacancy information provided. Therefore, applicants should refer to the complete recruitment announcement for the exact duties and performance expectations.
The position operates within an organization whose solutions are designed around customer needs and operational challenges. Afritrack states that it works with customers by understanding their challenges and applying a human-centred design approach to deliver actionable intelligence.
Consequently, experience in customer relationship management, service delivery, communication, problem resolution, and understanding customer requirements may be relevant to the role, subject to the employer’s stated requirements.
Qualifications and Requirements
The specific academic qualifications, professional experience, and other requirements for the advertised Customer Experience Manager position were not included in the information supplied.
Applicants should therefore review the complete vacancy announcement and confirm that they satisfy all requirements before applying.
Candidates should ensure that their CV clearly presents relevant experience in customer experience, customer service, relationship management, account management, technology services, or another related area where applicable.
Who Can Apply?
The opportunity is intended for candidates whose qualifications and professional background match the requirements established by Afritrack for the Customer Experience Manager position.
Professionals with experience working with technology products, business clients, customer accounts, service delivery, or digital solutions may find the role particularly relevant, provided they meet the formal requirements of the vacancy.
Moreover, Afritrack operates in a technology environment involving IoT, fleet tracking, smart property solutions, monitoring systems, and data-driven services.
How to Apply for Afritrack Customer Experience Manager Job
Applicants should follow the application procedure provided in the complete Afritrack vacancy announcement.
Before submitting your application, make sure you:
- Read the full Customer Experience Manager job description.
- Confirm that you meet the required qualifications and experience.
- Prepare an updated and professional CV.
- Highlight your customer experience and relationship-management background.
- Include relevant supporting documents requested by the employer.
- Check all personal and professional information for accuracy.
- Submit your application through the specified recruitment channel.
- Complete the application before the 11 October 2026 deadline.
Email: work@afritrack.com
Subject Line: Customer Experience Manager
In the body of the email, clearly state why you fit the role and attach your updated CV or Resume.
Afritrack maintains an official careers section where employment opportunities are published.
Tips to Boost Your Application
When applying for a Customer Experience Manager position, make sure your CV demonstrates more than general customer service experience. Clearly show how you have worked with customers, managed relationships, addressed complaints or service issues, and contributed to customer satisfaction.
Additionally, highlight experience working with technology-based products or services where applicable. Familiarity with digital platforms, data-driven services, customer relationship systems, or IoT solutions can be useful in a technology-focused environment.
Furthermore, emphasize communication, problem-solving, organization, and relationship-building experience that directly relates to the position.
Application Deadline
The closing date for the Afritrack Customer Experience Manager Job Vacancy 2026 is 11 October 2026.
Interested candidates should complete their applications before the stated deadline and ensure that all required information is submitted correctly.
Final Thought
The Afritrack Customer Experience Manager opportunity in Dar es Salaam provides a career opportunity for professionals interested in combining customer relationship management with technology-driven business solutions. Afritrack operates across several African markets and provides connected technology solutions in areas including fleet management, smart properties, and operational monitoring.
Therefore, candidates who meet the requirements should carefully review the complete vacancy announcement, tailor their CV to the position, and submit their applications before 11 October 2026.
