Having trouble using the Ajira Portal to apply for government jobs? Maybe your account won’t log in, your documents won’t upload, or a specific job post won’t open for application. Good news — you can now report any challenge directly via email to the President’s Office – Public Service Recruitment Secretariat (PSRS) for quick assistance. Ajira Portal: How to Send Your Complaint via Email, How to Send Your Problem via Email, report issue Ajira Portal, This step-by-step guide shows you exactly how to write and send your email correctly, what details to include, and where to send it so your issue gets solved fast.
Step-by-Step Guide: How to Report a Challenge
When sending your email, make sure to include these important details:
1. Full Names (As Appearing on NIDA)
Write your three full names exactly as they appear on your NIDA card. This allows PSRS staff to verify your identity easily.
2. Your NIDA Number
Include your NIDA identification number. Without it, your complaint might not be processed efficiently.
3. Short Description of the Problem
Briefly explain what issue you’re facing. For example:
- You can’t log into your Ajira Portal account
- Your personal information is displayed incorrectly
- The system won’t let you submit your application
- You’re unable to upload required files
Keep your explanation polite, short, and clear.
If Your Issue Is About a Job Application
When your problem involves a specific job post, be sure to mention:
- The job title (position you were applying for)
- The employer (muajiri) as written in the job announcement
This helps the Ajira support team identify your issue quickly and provide the right guidance.
Where to Send Your Email
Once your message is ready, send it to any of the official Ajira Portal support emails below: ict@ajira.go.tz, malalamiko@ajira.go.tz, Email Subject Example: “Challenge Submitting Application – [Your Full Name & NIDA Number]”
Tips for Faster Support
- Double-check your NIDA number and name spelling before sending.
- Attach screenshots showing your error if possible.
- Use an active email address for communication.
- Always keep your message professional and respectful.
Final Thoughts
The Ajira Portal makes it easier for Tanzanians to apply for government jobs, but technical issues can happen.
By following this guide and including all required details, you’ll make it easier for the PSRS support team to review and resolve your complaint quickly. Report smartly, communicate clearly, and keep your Ajira Portal experience smooth and stress-free!
