If you are searching for the latest Super Group Africa Vacancies 2026, this is an exciting opportunity to join one of Africa’s leading digital gaming and betting companies. Super Group Africa is currently recruiting an experienced Operations Manager to support Betway Tanzania in Dar es Salaam.
This position is ideal for experienced operations professionals with strong leadership skills, knowledge of regulated industries, and expertise in managing customer operations, payment systems, and business performance within a fast-paced environment.
Why Work at Super Group Africa?
Super Group Africa is a leading international digital gaming company that operates well-known brands, including Betway. The company provides employees with opportunities to work in an innovative, technology-driven environment while contributing to one of Africa’s fastest-growing digital entertainment industries.
Benefits of joining Super Group Africa include:
- Opportunity to work with an internationally recognized gaming brand.
- Exposure to digital operations and technology-driven business environments.
- Career growth and professional development opportunities.
- Collaborative and high-performance workplace.
- Opportunity to lead strategic operational initiatives.
About Super Group Africa
Super Group Africa operates across multiple African markets through its flagship brand, Betway, offering sports betting and online casino services. The company focuses on delivering safe, reliable, and customer-focused gaming experiences while maintaining high standards of regulatory compliance and operational excellence.
Position Available
- Operations Manager
- Location: Dar es Salaam, Tanzania
- Employment Type: Full-Time
Key Responsibilities
The successful candidate will be responsible for:
- Managing the daily operational performance of Betway Tanzania’s sports betting and casino operations, including call centre and digital channels.
- Ensuring digital platforms remain operational, compliant, and deliver an excellent customer experience.
- Handling escalated operational issues relating to trading, payments, customer service, and platform performance.
- Coordinating with regional and global teams to resolve operational challenges.
- Monitoring platform availability, transaction flows, and payment processing across mobile money, banking, and cash channels.
- Ensuring compliance with Gaming Board of Tanzania (GBT) licensing requirements, tax obligations, and reporting standards.
- Maintaining accurate operational records and supporting regulatory reporting.
- Working closely with Legal and Compliance teams to implement Responsible Gambling, Know Your Customer (KYC), and Anti-Money Laundering (AML) controls.
- Supporting licence renewals, audits, and regulatory inspections.
- Managing relationships with landlords, agents, and third-party operational partners.
- Improving operational efficiency through effective management of staffing, security, petty cash, and operational costs.
- Managing relationships with payment service providers and mobile money partners.
- Ensuring efficient deposit and withdrawal processes.
- Supporting fund repatriation, cash reconciliation, and float management.
- Partnering with Finance teams on tax reporting, withholding tax processes, and cost control initiatives.
- Maintaining high customer service standards across digital platforms and call centre operations.
- Providing local market insights to product, marketing, and trading teams.
- Supporting sports betting and casino product improvements.
- Assisting with sponsorship and marketing activations, including Simba SC-related activities.
- Leading, coaching, and developing local operations and call centre teams.
- Coordinating activities between the Tanzania team and regional leadership.
- Building productive relationships with regulators, payment partners, landlords, and community stakeholders.
Qualifications and Requirements
Applicants should possess:
- Minimum of 5 years’ experience in operations management.
- Strong understanding of retail and digital business operations.
- Knowledge of Tanzanian gaming regulations, licensing requirements, and tax obligations.
- Experience managing payment processes, including mobile money, banking systems, and financial reconciliations.
- Strong leadership experience managing operational and supervisory teams.
- Excellent problem-solving and decision-making abilities.
- Strong written and verbal communication skills in both English and Kiswahili.
- Ability to build and maintain relationships with regulators and external stakeholders.
- High level of adaptability and resilience.
- Strong sense of ownership and accountability.
- Initiative and action-oriented mindset.
- Excellent teamwork and collaboration skills.
- Integrity and commitment to ethical business practices.
- Innovative thinking and continuous improvement mindset.
Who Should Apply?
This opportunity is suitable for experienced professionals working in:
- Operations Management.
- Digital Business Operations.
- Gaming and Betting Operations.
- Financial Services Operations.
- Customer Operations.
- Retail Operations.
- Payment Systems Management.
- Regulatory Compliance.
Candidates with experience leading operational teams within highly regulated industries are strongly encouraged to apply.
How to Apply
Interested candidates should submit their application through the official online recruitment portal.
Application Deadline
Closing Date: 7 August 2026
Only shortlisted candidates will be contacted for the next stage of the recruitment process.
Conclusion
The Super Group Africa Operations Manager Vacancy 2026 offers an outstanding opportunity for experienced operations professionals looking to advance their careers within a leading international gaming company. If you have expertise in operational leadership, regulatory compliance, digital platforms, and payment management, this role provides an excellent opportunity to contribute to the continued success of Betway Tanzania. Interested candidates should submit their applications before 7 August 2026.
