If you’re looking for an opportunity to build your career in the insurance industry, Phakama Administration Services is inviting applications for the position of Insurance Administrator. The company is seeking a skilled and detail-oriented professional to join its team in Wilgers, Lynnwood, South Africa.
This is an excellent opportunity for candidates with insurance administration experience who are passionate about delivering excellent client service and maintaining high standards of accuracy.
About Phakama Administration Services
Phakama Administration Services is a professional administration services company that provides insurance administration and client support solutions. The company is committed to delivering reliable, efficient, and customer-focused services while maintaining high standards of professionalism.
Position Available
- Insurance Administrator
Location: Wilgers, Lynnwood, South Africa
Key Responsibilities
The successful candidate will be responsible for:
- Administering and managing insurance policies for clients.
- Processing and resolving insurance-related queries efficiently.
- Reviewing insurance documents to ensure accuracy.
- Liaising with clients to provide information and resolve policy-related issues.
- Coordinating with internal departments to ensure smooth insurance processes.
- Assisting with policy renewals, amendments, and cancellations.
- Maintaining accurate client records and documentation.
Requirements
Applicants should meet the following requirements:
- Minimum of 2 years’ experience in the insurance industry, preferably in long-term insurance.
- Strong knowledge of insurance policies and procedures.
- Proficiency in Microsoft Word and Microsoft Excel.
- Excellent written and verbal communication skills.
- Fluency in English and Afrikaans.
- Ability to work independently as well as collaboratively within a team.
Desired Skills
The ideal candidate should possess:
- Strong attention to detail.
- Excellent communication and interpersonal skills.
- A proven track record in the insurance industry.
- Good organizational and problem-solving abilities.
How to Apply
Interested candidates should send their updated Curriculum Vitae (CV) to:
Email: ileneg@phakama.co.za
Only shortlisted candidates will be contacted for the next stage of the recruitment process.
. Applicants must use the correct reference number and ensure that the application form is completed properly. Sections A, B, C and D are compulsory, while sections E, F and G are not compulsory when a CV is attached. However, the question concerning conditions that may prevent reappointment in Part F must be answered. Copies of qualifications and other supporting documents are not required at the initial application stage. Shortlisted candidates will be asked to submit the relevant documents when required. Applicants with foreign qualifications must provide a SAQA evaluation certificate if shortlisted. ## Important Information for Applicants All shortlisted candidates will undergo pre-entry assessments, including a practical exercise and an integrity assessment. Candidates applying for Senior Management Service (SMS) positions will also undergo technical exercises, interviews and psychometric assessments. Applicants for SMS positions must register for or complete the Senior Management Pre-entry Programme offered by the National School of Government. The programme is available at [https://www.thensg.gov.za/trainingcourse/sms-pre-entryprogramme](https://www.thensg.gov.za/trainingcourse/sms-pre-entryprogramme). Successful completion and proof of the required pre-entry certificate are mandatory before appointment. Successful candidates will be subject to security vetting, verification of qualifications and employment history, criminal record checks, citizenship checks, credit record checks and competency assessments. Applicants must disclose any pending criminal, disciplinary or other allegations or investigations, as well as any actual or perceived conflicts of interest and relevant board memberships or directorships. Appointments will be subject to a 12-month probation period and the signing of a performance agreement. IPID reserves the right to fill or not fill the advertised positions. Late applications and applications that do not meet the stated requirements will not be considered. Applicants who have not been contacted within three weeks after the closing date should consider their applications unsuccessful. ## IPID Vacancies 2026 Closing Date The closing date for both advertised positions is **06 November 2026**. Interested and qualified candidates should ensure that their applications are complete, use the correct Z83 form and reference number, and reach IPID before the deadline. Applicants are encouraged to review all requirements carefully before submitting their applications. **Application deadline: 06 November 2026.**](https://ajiraweb.com/wp-content/uploads/2026/10/Independent-Police-Investigative-Directorate-IPID-Vacancies-2026-145x100.png)
