The healthcare and pharmaceutical sector in Tanzania continues to evolve rapidly, driven by innovation, digital transformation, and increasing demand for accessible health products. In line with this growth, HRM365 is offering an exciting career opportunity for dynamic and results-driven individuals to join as Pharmacy Telesales Agents in Dar es Salaam.
This role is ideal for candidates who are confident communicators, passionate about sales, and eager to contribute to a fast-growing pharmaceutical marketplace.
Position Details
- Job Title: Telesales Agent
- Location: Dar es Salaam
- Reporting To: Commercial Manager
Position Overview
The Pharmacy Telesales Agent will play a crucial role in driving revenue growth by managing both outbound and inbound customer interactions. The successful candidate will promote a range of pharmaceutical, over-the-counter (OTC), and consumer health products while ensuring excellent customer service and efficient order fulfillment.
This position suits individuals who are persuasive, customer-focused, and motivated by achieving and exceeding sales targets in a competitive environment.
Who the Ideal Candidate Is
The ideal candidate for this role demonstrates strong interpersonal and sales skills, combined with discipline and a results-oriented mindset. Specifically, candidates should be:
- Confident and articulate when engaging customers over the phone
- Persuasive, goal-oriented, and driven by performance targets
- Highly organized and capable of managing multiple client interactions
- Committed to ethical sales practices and exceptional customer service
- Proactive in managing and following up on sales leads
Key Responsibilities
As a Pharmacy Telesales Agent, your day-to-day activities will include:
- Conducting outbound calls to prospective and existing customers to promote products and close sales
- Handling inbound calls professionally, addressing customer inquiries and needs
- Clearly explaining product features, pricing, availability, and ongoing promotions
- Building strong, long-term relationships with customers through consistent engagement
- Following up on leads, quotations, and previous orders to improve conversion rates
- Processing customer orders accurately and maintaining proper documentation
- Updating and managing customer records and sales data
- Meeting and exceeding individual and team sales targets
- Providing valuable feedback on market trends and customer preferences to the Commercial Manager
Qualifications and Requirements
To succeed in this role, candidates should meet the following criteria:
- Solid knowledge of pharmacy-related products, including OTC medicines, cosmetics, and personal care items
- A minimum of 2 years’ experience in telesales, call center operations, pharmacy sales, or FMCG sales
- Excellent verbal communication, persuasion, and active listening skills
- Strong customer service orientation with a professional approach
- Basic computer literacy and familiarity with sales systems
- Ability to work under pressure and consistently meet performance targets
Why Join This Opportunity?
Joining this organization means becoming part of a forward-thinking pharmaceutical ecosystem that is leveraging AI and machine learning technologies to transform supply chains across Africa. Employees benefit from:
- A performance-driven and supportive work environment
- Opportunities for career growth and professional development
- Direct involvement in improving access to healthcare products
- Exposure to a modern, tech-enabled pharmaceutical marketplace
This is more than just a sales role—it is an opportunity to contribute to innovation in healthcare distribution while building a rewarding career.
Application Process
Interested candidates are encouraged to apply by submitting:
- An updated CV
- A brief cover letter
Email: hello@hrm365.co.tz
Application Deadline: 9th February 2026
Important Notes:
- Applications will be reviewed on a rolling basis
- Only shortlisted candidates will be contacted
- The employer reserves the right to close the recruitment process before the deadline if a suitable candidate is identified
Final Thoughts
The Pharmacy Telesales Agent role at HRM365 presents an excellent opportunity for individuals looking to grow within the pharmaceutical sales industry. With the increasing integration of technology in healthcare supply chains, this position offers both professional growth and the chance to make a meaningful impact.If you are passionate about sales, healthcare products, and customer engagement, this could be your next career move
