Position: Sales Officer
Company: Sava-Tech Financial Services Limited
Location: Dar es Salaam, Tanzania
Employment Type: Full-Time
Application Deadline: 15th March 2026
About Sava-Tech Financial Services Limited
Sava-Tech Financial Services Limited is a licensed private microfinance company under the Bank of Tanzania (BOT), operating across Tanzania Mainland. The company offers innovative financial services through its online lending platform, Sava Loan, aimed at providing affordable solutions to African consumers and small businesses with limited access to traditional banking products.
Sava-Tech is committed to financial inclusion, offering opportunities for individuals to grow their business while contributing to the broader economic development of Tanzania.
Position Overview
Sava-Tech Financial Services is seeking a motivated and dynamic Sales Officer to join their team in Dar es Salaam. The Sales Officer will be responsible for driving revenue growth by marketing and selling Sava-Tech’s financial products and services, acquiring new ambassadors, maintaining strong client relationships, and ensuring compliance with company policies and regulatory standards.
Key Responsibilities
1. Sales Support & Execution
- Identify, contact, and onboard new ambassadors through field visits, referrals, cold calling, networking events, and digital platforms.
- Develop and implement structured sales plans to achieve monthly and annual targets.
- Maintain a strong sales pipeline and update lead statuses regularly.
- Conduct market research to identify new business opportunities and ambassador segments.
- Promote brand awareness and professionally represent the company.
- Keep accurate records of customer interactions and sales activities in CRM tools.
2. Market & Product Knowledge
- Gain an in-depth understanding of Sava-Tech’s products and services.
- Collect customer feedback and share insights with sales and marketing teams.
3. Customer Relationship Building
- Provide prompt and professional responses to ambassador inquiries and complaints.
- Build long-term relationships to improve ambassador retention and satisfaction.
- Serve as the primary contact between ambassadors and the company.
4. Compliance & Risk Management
- Ensure all sales activities comply with internal policies, regulatory requirements, and ethical standards.
- Maintain confidentiality of ambassador information and adhere to KYC and AML guidelines.
- Avoid misrepresentation of products or misleading sales practices.
5. Reporting & Documentation
- Prepare daily, weekly, and monthly sales activity reports.
- Maintain accurate records in CRM systems and physical files.
- Participate in sales meetings, training sessions, and performance reviews.
Qualifications & Requirements
Education:
- Diploma or Bachelor’s Degree in Business Administration, Marketing, Commerce, or related fields.
Experience:
- 1–2 years in sales, marketing, or customer service.
- Experience in financial services, microfinance, or mobile money is an added advantage.
- Fresh graduates with strong sales aptitude are encouraged to apply.
Skills & Competencies:
- Strong communication and interpersonal skills in Kiswahili and English.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Familiarity with CRM systems is a plus.
- Ability to work independently and as part of a team.
- Customer service orientation, problem-solving skills, time management, and organizational skills.
Working Conditions
- Frequent field visits and ambassador interactions.
- Collaboration with Sales, Marketing, and Credit teams to achieve business objectives.
How to Apply
Interested candidates should submit the following:
- Cover Letter
- Updated CV
- Three Professional References
Email: hr@sava.co.tz Subject Line: Application – Sales Officer, Application Deadline: 15th March 2026
Only shortlisted candidates will be contacted.
This position is an excellent opportunity for individuals passionate about sales, customer engagement, and financial services to grow their career in a supportive and dynamic environment.
