Location: Dar es Salaam, Tanzania
Job Type: Full-Time
Organization: Serena Hotels
Application Deadline: 21st March 2026
About Serena Hotels
Serena Hotels, under Tourism Promotion Services (TPS), is a prestigious collection of 22 up-market hotels, safari lodges, camps, and resorts across seven Eastern African countries, including Kenya, Tanzania, Zanzibar, Mozambique, Uganda, Rwanda, and DR Congo. Renowned for its prime locations, world-class standards, and exceptional service, Serena Hotels prioritizes staff development as a key component of its success, recognizing human resources as its most valuable asset.
Job Summary
Serena Hotel Dar es Salaam is seeking a qualified Revenue Manager to maximize hotel revenue and profitability. The role focuses on strategic pricing, inventory management, market analysis, and demand forecasting to optimize occupancy rates and average daily rates (ADR).
Key Responsibilities
- Maximize total revenue across all hotel properties while balancing financial objectives.
- Oversee demand, revenue, inventory, forecasting, and opportunity analysis processes.
- Implement revenue management operations, procedures, and best practices in collaboration with the Regional Revenue Manager.
- Identify and share new revenue opportunities with the hotel commercial team.
- Enhance service levels and operational standards through strategic influence.
- Manage day-to-day yield operations and revenue distribution strategies.
- Conduct daily pick-up analysis, adjust strategies, and produce reports.
- Perform competitive benchmark studies and monitor market trends using available tools.
- Provide weekly dynamic forecasts, variances, and budget comparisons.
- Analyze and price group business strategies effectively.
- Monitor monthly hotel performance and recommend long-term strategies.
- Ensure all related systems are fully functional and up-to-date, including website booking processes.
- Conduct quarterly property performance reviews and implement strategic and tactical actions.
- Maintain best practice standards in competitor analysis, market modelling, distribution yield, inventory availability, and pricing control.
- Evaluate distribution partners and supplier contracts, including OTAs, tour operators, corporate accounts, and consortia.
- Leverage technology to improve revenue office operations efficiency.
- Provide regular updates and performance feedback to the hotel management team.
Job Requirements
- Education: Bachelor’s degree in Business Administration, Hospitality, Economics, Statistics, or any Social Science field.
- Professional Certification: Certification in Revenue Management is an added advantage.
- Experience: Minimum of 5 years in a similar role within a 5-star international property.
How to Apply
Interested candidates should submit their applications to the Human Resources Manager via email: jobvacancy.daressalaam@serenahotels.com, Deadline: 21st March 2026, This article is structured for clarity and professionalism, highlighting the hotel’s prestige, job responsibilities, qualifications, and application details in an organized way.
